Woodfield Cottages (“we” ,”us” or “our”) are committed to protecting your rights and respecting your privacy.
This policy set out the basis on which any personal data that you provide us, or we collect will be processed and stored by us. Please ensure you carefully read the policy to ensure you understand our practices regarding your personal data and how we will use / treat it. By visiting www.woodfieldcottages.co.uk you are accepting and consenting to the practises noted in this policy.
For the purpose of the General Data Protection Regulation (GDPR) the data controller is Nicole Gough (Woodfield Cottages) of Woodfield House, High Lanes Road, Praze, TR14 0NH.I am notified as a Data Controller with the Office of the Information Commissioner under registration number ZB288728 and I am the data controller of any personal data that you provide to us.
Information we may collect from you:
We may collect the following information / data about you:
Information you give us directly- this may be from filling in forms on www.woodfieldcottages.co.uk, by commenting on the Woodfield Cottages page on FaceBook, or sending a message via FaceBook messenger. You may also provide it by contacting us by email or phone or otherwise.
This information may include your name, address, email address, phone number or social media accounts, and any other information you may wish to disclose which is related to your enquiry / booking. When using our website www.woodfieldcottages.co.uk, we may also collect personal information via various methods of tracking; this means we may receive information on the type of device you use to access the website, and the settings your device may provide us with additional details such as operating systems and device model. This is in accordance with common website practices. For more details on the information available to us through your device you will need to check with your manufacturer or OS provider.
Information you give us indirectly – your information may be passed to us by third parties. For example if you book online and pay online via your card the details will be passed to Bookalet / Stripe our booking software company. From there we have encrypted access to the information to process your details. We’d also advise you to check any privacy policy that has been provided where there is mention of a third party giving us your data. For example if you place a booking through a third party website.
Use made of the information
We use the information held about you in the following ways:
- to carry out our obligations arising from any contracts entered into between you and us and provide you with the information, products and services that you request from us;
- to provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about:
- to provide you with information about goods or services we feel may interest you, via electronic means(email), if you do not want us to use your data in the way please let us know.
- To notify you about changes to our service
Disclosure of your information
If we are under a duty to disclose or share your personal data in order to comply with any legal obligations, or in order to enforce or apply our terms of use in the ‘Booking terms and conditions’ and other agreements. Or to protect the rights, property or safety of Woodfield Cottages/Woodfield House, our customers or others. The includes exchanging information with other companies and organisations for the purpose of fraud protection and credit risk reduction. CCTV operates at Woodfield House for the purpose of crime prevention only – it covers the driveway & garage, front garden and side garden. If does not cover the private area dedicated to Woodfield Cottages guests.
Where we store your personal data:
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). By submitting your personal data, you agree to that transfer, storing and processing. Woodfield Cottages will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Please note the transition of information via the internet is not completely secure. Although we will do our best to protect your personal data , we cannot guarantee the security of your data transmitted to our site, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access.
Your rights
You have the right to ask us not to process your personal data for marketing purposes – we will never pass or sell your information to third parties for their marketing purposes. You can exercise your right at any time by contacting us at Woodfield Cottages of Woodfield House, High Lanes Road, Praze, Cornwall, TR14 0NH or emailing info@woodfieldcottages.co.uk
Our website may, from time to time, contain links to and from other websites or relevant interest to the specific subject being discussed. If you follow that link to any of these websites then please note these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please ensure you check these policies before you submit any personal data to these websites.
Access to information
GDPR – gives you the right to access information held about you. Your right of access can be exercised in accordance with GDPR.
Changes to our privacy policy
Any changes made to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
Contact:
If you have any questions, comments or requests regarding this privacy policy then these should be address by post to Woodfield Cottages, Woodfield House, High Lanes Road, Praze, Cornwall TR14 0NH or emailed to info@woodfieldcottages.co.uk